Session 6 – Investing in Yourself

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QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life – John G. Miller – //

Flipping the Switch: Unleash the Power of Personal Accountability Using the QBQ! – John G. Miller – //

Born To Win: The Ultimate Seminar – Zig Ziglar- //

Anything by Dale Carnegie – //

How to Win Friends & Influence People – Dale Carnegie- //

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Podcast Session #5 – Jason Ingalls

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Infographic: The Effect of Information Technology on the Human Race.


Credit: Jason Ingalls & Amanda Stewart


Information Week’s DarkReading – //

Jamie Tardy – //

CISA – //

CISSP – //

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4 Common Communication Gaps & How to Overcome Them

communications gaps

photo credit: tranchis via photopin cc

The ability to communicate effectively is a crucial skill that must be developed just like any other. Your ability to recognize barriers to communication and respond to them appropriately can be improved with just a bit of practice and patience. In this brief article we will discuss 4 common communication gaps & how to overcome them.

The Knowledge Gap – Adopting a laymen’s vocabulary

Some may think that IT professionals speak in a secret code or another language entirely, but Jargon exists in almost any trade, skill, hobby, sport, or profession.

If you’ve ever spent any time in the military, you likely know exactly what I’m talking about. I’ll never forget the first time I heard a DI – that’s Drill Instructor – say something like this: Continue reading

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